can you return makeup to marshalls

As a beauty enthusiast, I often find myself browsing through the makeup aisles at Marshalls, excited to find discounted high-end cosmetics. However, the thought of purchasing the wrong shade of foundation or an unsuitable lipstick can be daunting. Many people wonder whether they can return makeup products to Marshalls if they end up not being the perfect fit. In this article, I will delve into the return policy of Marshalls and provide you with all the information you need to know about returning makeup to this popular retail store.

Marshalls’ Return Policy

Before we dive into the specifics of returning makeup, it’s essential to understand Marshalls’ overall return policy. Marshalls is known for offering a “no hassle” return policy, allowing customers to return most items within 30 days of purchase for a full refund or exchange. The items must be in their original condition, with all tags and packaging intact. However, there are certain exceptions to this policy, including makeup products.

Returning Makeup at Marshalls

As a general rule, most Marshalls stores do not accept returns on makeup and cosmetic products. This policy is in place for health and safety reasons, as well as to maintain the integrity of the products. Once a makeup item has been opened and used, it cannot be resold, and therefore, Marshalls does not allow returns on these items.

Exceptions to the Rule

While the standard policy dictates that makeup cannot be returned, there are some exceptions to this rule. If you purchase a makeup product that is sealed and unopened, and you realize that it is the wrong shade or formula, you may be able to return it to Marshalls. However, it’s important to note that the store manager has the ultimate discretion in these cases, and it’s not guaranteed that your return will be accepted.

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What to Do If You Can’t Return Makeup to Marshalls

If you find yourself with a makeup product from Marshalls that you’re unable to return, there are still options available to you. Consider donating the product to a friend who may be able to use it, or explore creative ways to repurpose the item. Additionally, you can use the experience as an opportunity to be more mindful of your purchases and take the time to research and swatch products before making a decision.


While Marshalls’ return policy may be lenient for most items, makeup and cosmetic products pose a unique challenge due to health and safety regulations. As a result, the general rule is that makeup cannot be returned to Marshalls, with minimal exceptions. It’s essential to keep this in mind when making purchases and be mindful of your choices to avoid disappointment.


1. Can I return opened makeup to Marshalls?

Typically, Marshalls does not accept returns on opened and used makeup products due to health and safety regulations.

2. Are there any exceptions to returning makeup at Marshalls?

In some cases, unopened and sealed makeup products may be eligible for return at the store manager’s discretion.

3. What should I do if I can’t return makeup to Marshalls?

If you’re unable to return makeup to Marshalls, consider donating the product or finding creative ways to repurpose it.

4. How can I prevent the need to return makeup at Marshalls?

Do thorough research and swatch products before purchasing to minimize the likelihood of needing to return makeup.

5. Can I exchange makeup products at Marshalls?

Exchanges for makeup products may be possible in certain cases, but it ultimately depends on the store’s policy and the discretion of the manager.

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