can you return makeup to walgreens

As a makeup enthusiast, I often find myself in a dilemma when purchasing makeup products from Walgreens. What if the shade doesn’t match my skin tone? What if the product doesn’t work well with my skin type? These questions often pop up in my mind, and I’m sure many of you have similar concerns. In this article, I will explore the return policy for makeup products at Walgreens and provide some useful insights on the subject.

Understanding Walgreens’ Return Policy

When it comes to returning makeup products to Walgreens, it’s essential to understand their return policy. As a customer, it’s crucial to be aware of the rules and regulations concerning returns to avoid any unnecessary hassle. Walgreens has a relatively lenient return policy, which is beneficial for customers who may not be satisfied with their makeup purchase.

Time Frame for Returns

Walgreens generally allows returns within 30 days from the purchase date. This timeframe provides customers with sufficient time to test out the makeup products and decide if it meets their expectations. However, it’s crucial to keep the original receipt or proof of purchase to ensure a smooth return process.

Condition of the Product

When returning makeup products to Walgreens, it’s essential to ensure that the items are in their original packaging and in good condition. Unopened and unused makeup products are typically easier to return, as they can be resold by the store. However, if the product is opened or used, it may be subject to additional scrutiny during the return process.

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Refund Method

Customers returning makeup products to Walgreens can expect a refund in the original form of payment. This policy ensures that customers receive their money back in the most convenient manner. Additionally, for customers who made the purchase with a credit or debit card, the refund will be processed to the same card used for the original transaction.

Exceptions to the Return Policy

While Walgreens has a customer-friendly return policy, there are certain exceptions to be aware of when returning makeup products. Understanding these exceptions can help customers navigate the return process more effectively and avoid any disappointments.

Used or Opened Products

As mentioned earlier, returning used or opened makeup products may pose some challenges. Walgreens reserves the right to inspect the product and determine its resale value. If the product is deemed unsuitable for resale, the return may be denied, or a partial refund may be offered to the customer.

Non-Receipted Returns

For customers who may have misplaced their original receipt, Walgreens does offer non-receipted returns in certain circumstances. However, this option may come with some limitations, such as store credit instead of a full refund. It’s essential to inquire with the store’s customer service desk to understand the options available for non-receipted returns.

Final Sale Items

Some makeup products at Walgreens may be labeled as “final sale,” indicating that they are non-returnable. It’s crucial to check the product packaging or inquire with a store associate to determine if the item is eligible for return. Being aware of final sale items can help avoid any confusion or disappointment when attempting to return a makeup product.

My Personal Experience

Having gone through the process of returning makeup products to Walgreens myself, I can attest to the convenience and efficiency of their return policy. On one occasion, I purchased a foundation that turned out to be too dark for my skin tone. I simply returned the product within the specified timeframe and received a full refund without any issues.

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It’s essential to note that my positive experience may not be universal, and individual circumstances may vary. However, I found that Walgreens’ customer service team was helpful and understanding, making the return process a smooth and hassle-free experience.


In conclusion, returning makeup products to Walgreens is indeed possible within their specified return policy guidelines. By understanding the time frame for returns, the condition of the product, and any exceptions to the policy, customers can navigate the return process with confidence.

While my personal experience has been positive, it’s essential for customers to be aware of the specific requirements and limitations associated with returning makeup products to Walgreens. Ultimately, being informed and prepared can make the return process a seamless and satisfactory experience for all parties involved.


1. Can I return opened makeup products to Walgreens?

Walgreens generally accepts returns of opened makeup products within 30 days of purchase, provided the items are in good condition and accompanied by the original receipt.

2. What if I don’t have the original receipt for my makeup purchase?

Customers who have misplaced their original receipt may still be eligible for a return under Walgreens’ non-receipted return policy, which may offer store credit instead of a full refund.

3. Are there any makeup products at Walgreens that are non-returnable?

Some makeup products may be labeled as “final sale,” indicating that they are non-returnable. It’s essential to check the product packaging or inquire with a store associate to determine the return eligibility.

4. How long does it take to receive a refund for a returned makeup product at Walgreens?

Upon the successful return of a makeup product, customers can typically expect to receive a refund in the original form of payment within a few business days.

5. What if I encounter any issues or difficulties during the return process?

If you encounter any issues or difficulties during the return process at Walgreens, I recommend reaching out to the store’s customer service desk for assistance. They should be able to provide guidance and solutions to address your concerns.

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